value billing on the 19th hole

any billing method that relies on client ignorance is certain to fail.

by frank stitely, cpa
stitely & karstetter, pllc

value billing advocates exhort us to bill based on the benefit a client receives, but that’s just the demand side of the economic equation. competition is the supply side. here’s a little fable based on ed mendlowitz’s “value pricing: a lesson in applying judgment,” where a cpa asks for billing advice and then bills a client $7,000 for three hours’ work.

“great day, al.  have you ever shot an 80 before?”

“no, jay.  this is my first.  this round of drinks is on me.”

jay continued, “you’ve had quite a week.  first, you got your line of credit.  now the best golf round of your life.”

al had just finished a round of golf with his banker, jay; a neighbor, john; and john’s cpa, greg.

“jay, i am blessed with having great friends and advisors.  you did a marvelous job.  but, i should give some credit to my cpa, frank.  he put the entire package together for seven grand.  that seems like a great price.”

al saw the puzzled look in greg’s eyes. read more →

your location is not the client’s fault

ed mendlowitz cpa the practice doctor q and acharging for travel time and expenses can alienate clients.

by ed mendlowitz
tax season opportunity guide

question: my practice is in central new jersey and i have a client about 2-1/2 hours away in pennsylvania. the mileage and tolls cost us $200 each month. can i bill for this?

answer: are you crazy? you will lose the client. you would be “penalizing” the client for you not being local to their business.

read more →

how to get partners all on the same page

monthly meetings may be the solution.

by ed mendlowitzed mendlowitz cpa the practice doctor q and a
tax season opportunity guide

question: there seems to be disagreement among our partners on important issues in running our practice and we never seem to have time to discuss it or work things out. we are a three-partner firm with 15 employees and no one is designated as managing partner.

answer: a suggestion is to have monthly partner meetings out of the office and an annual retreat. both of these have been covered previously but i will add some new ideas here. read more →

good ideas can come from anywhere

ed mendlowitz cpa the practice doctor q and areading a lot of magazines keeps thinking fresh.

by ed mendlowitz
tax season opportunity guide

question: why do you read so many magazines that have nothing to do with accounting? i noticed this from your blogs and references you make in your speeches.

answer: i read a lot because i like to, and because i view it as part of my job of bringing ideas to clients to help them in their businesses and because i am always looking for ideas to help my business grow. ideas are not specific to an industry. read more →

the “secret” of fast and easy tax research

ed mendlowitz cpa the practice doctor q and a

the best sources to make you look like a genius.

by ed mendlowitz
tax season opportunity guide

question: when i was asked three technical questions, i found the answers quickly in a one-volume tax guide i keep near my desk.  i answered them and did not disclose my “secret,” wanting the callers to think i was a “genius.”

it astounds me that many people do not try to find the answers for themselves.

the questions concerned: read more →