tax season quality controls: turning a cost into a money-maker

fact-checking adds little value. so why are you spending so much time on it?

by ed mendlowitz
how to review tax returns

too many otherwise very smart tax preparation operations confuse the two primary types of tax-return quality-control reviews: reviews for content and reviews for issues. each type of review requires a different discipline. one of them costs you money and the other can make you money, lots of it. read more →

quality control: the first test of leadership

eight data points to check your tax season quality control systems.

by ed mendlowitz
how to review tax returns

accounting firms that have high review times usually have high error rates necessitating the higher review time. doesn’t that sound crazy?

why not set up procedures to reduce the error rate? i have been told that error rates range between 5% and 95%. 95%!? that is crazy! there must come a time when you decide to fix this. you can rationalize all the expediency reasons in the world, but this is just bad, stupid and poor business!

start by considering eight key metrics. read more →

getting buy-in: rarely easy, always necessary

ed mendlowitz cpa the practice doctor q and aby ed mendlowitz
101 questions and answers

question: how can i get buy-in in the implementation of new things we decide to do? 

response: i find buy-in the key to a successful program.  it is also extremely hard to get.  it is easy in the board room or at the meeting when the new process or procedure is agreed to, but then there has to be a champion to be responsible for the follow-through and success.  read more →

when a client threatens to sue

ed mendlowitz cpa the practice doctor q and a

by ed mendlowitz
101 questions and answers for managing an accounting practice

question: a former client wrote me a letter threatening to sue me for bad services.  i did nothing wrong and actually did a great job and they still owe me money.  what should i do? 

response: walk away!  ignore the threat.  don’t respond.  stop billing them.  and go about your business.  life is too short to get tied up in dissipating actions.  it is rare to run a business without getting stuck from someone.    read more →