busy season management

14 timely questions for tax season clients

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dollar on question markif you don’t ask, you can’t know. if not now, when?

by jean marie caragher
the 90-day marketing plan for cpa firms

tax season is the perfect time to identify cross-selling opportunities, strengthen client relationships and ensure client satisfaction.

consider asking your clients the following 14 questions this tax season. you may discover a new gold nugget of opportunity: read more →

3 ways to build a tax season team

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happy multi-ethnic business team with thumbs up in the officeit’s a long season. make it a happy one.

by ed mendlowitz
tax season opportunity guide

if you have staff, have happy cheerful helpful people. don’t surround yourself with downers and naysayers.

also have team players. part of this is your firm’s culture. it takes work to get people to work together and to focus on doing what it takes to service the client fully, properly and timely.  everyone working together gets it done.

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top 21 reasons clients switch tax accountants

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dissatisfied disapproval angerdissatisfied disapproval angerdissatisfied disapproval anger????????????????angry man at pc dollarphotoclub_68204440 72dpihow many of these do you need to fix in your firm?

by ed mendlowitz
how to review tax returns

clients have many choices, including the choice of a tax preparer. every new client an accountant gets is because that client left – fired! – their previous accountant.

here is a listing of 21 major reasons why clients switch accountants. ask yourself how many of these mistakes you could correct immediately and think about what that might be worth. read more →

great tax prep reviewers aren’t just born

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htrtr cvr clipfive traits of the best tax season managers.

by ed mendlowitz
how to review tax returns

reviewing tax returns is a key part of tax preparation. it also is an area vulnerable to major bottlenecks and backlogs. inevitably, firms have more preparers than reviewers. the latter are highly skilled professionals who are more difficult to train or find. therefore, you must consider ways to reduce review time, even at the expense of adding preparer time.

the best tax season managers know how to: read more →

making digital tax process easier is all about the workflow

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process touch screen showing workflow design4 ways the new breed of workflow application can simplify your tax season.

by roman h. kepczyk
quantum of paperless

the most important aspect of transitioning the firm’s tax process to a digital environment is managing electronic files that are no longer physically viewable in assorted stacks around the office. this requires a digital tax workflow system that lets everyone know the status of every return and easily connects that person to digital copies of the return and the source documents. under traditional manual tax systems, firms utilized due date tracking databases that identified when a return was due, but not what information was missing, or the preparation, review or extension status.

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