the myth of multitasking

more activity doesn’t mean better productivity.

by steven e. sacks
the new fundamentals

how many people believe they thrive on doing at least two things at a time and believe that they are achieving optimal results? when you are on the phone, do you ever hear the clack, clack, clack of the keyboard in the background of the other party? or if you are in the middle of a conversation do you sense that the other party has to put you on hold because there was someone who may have entered his or her office? or, finally, you use a hands-free device for your conference call, do you put it on mute and then conduct in-person conversations in your office, or go through your email?

more: building teamwork under covid pressure | how can change management really produce change? | trust: one building block of success | make your presentations memorable | exchanging knowledge has no downside | political correctness or just common courtesy?
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what happens? you lose the essence of the conference call; you may have been given an assignment you missed or you did not respond to questions that were directed toward you. what does this tell the host of the call or the other participants? not only are you rude, but you may be the person who will throw a wrench into the spokes of an initiative that everyone is invested in.
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building teamwork under covid pressure

handshake at an office meetingthe pandemic only highlights problems that existed before the office buildings were bolted shut.

by steven e. sacks
the new fundamentals

with the covid outbreak, businesses of all types have had their teams work remotely while trying to ensure that the team structure was secure.

more: how can change management really produce change? | managing information overload | 6 types of non-listeners | listening: how a conversation works | exchanging knowledge has no downside | political correctness or just common courtesy? | syncing up for the covid era
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how to communicate with and ensure trust with each team member has presented challenges – some having to do with issues that normally occur even in an in-person setting, in pre-pandemic times.

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how can change management really produce change?

post with two signs, "same" and "change"bonus: 3 steps to improving your culture.

by steven e. sacks
the new fundamentals

lately i have been in conversations on the topic of change management. there is no one right definition because consultants can view this concept in slightly altered ways. besides, one person’s view of change can be another’s view of slight modification. either way, there needs to be preparation from the firm, team and individual levels.

more: managing information overload | make your writing count | etiquette never goes out of style | make news, not noise | take that extra breath with email | effective communications in the age of covid | the new covid-19 workplace: are you prepared? | does your firm’s board know its role? | are executive performance reviews dangerous? | influence, don’t manipulate
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

on a visceral level, change management is a mindset of how to prepare, equip and support people so they can successfully adopt change to drive organizational success and the resulting outcomes. if you peel away the layer of consultant-speak, it is really about how to influence people to change their behavior from “in the moment” to “future thinking.”
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managing information overload

woman yelling into bullhorn and newspapers flying outthe right decisions depend on it.

by steven e. sacks
the new fundamentals

it’s a non-stop world of information, data and knowledge shared by anyone from anywhere. it overwhelms, frustrates, confuses, provokes, guides, influences, paralyzes and spurs action. what we research informs the areas we want to investigate further based on the level of knowledge that we need – or how seductive the messaging is, piquing our curiosity even more.

more: make your writing count | trust: one building block of success | make your presentations memorable | have a real-life conversation | is your message open to interpretation? | why proper communication is critical | how to select your firm’s board | real influence vs. immediate gratification | 4 ways to boost job satisfaction
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

newspapers, magazines, cable, radio, social media and a multitude of in-person events create this 24/7 world of information gathering. for business leaders, deciding where to look for information influences their approach to learning more. leaders who seriously take their role of decision-making want to learn; they collect the relevant data and anecdotal information so they can contemplate the pros and cons of certain actions to take.
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make your writing count

woman working at desktop computergood writing still takes time and careful consideration.

by steven e. sacks
the new fundamentals

every day we write something, whether it is a text, an email, a handwritten note (yes, they still exist), an article, speech, a report or something else. it takes practice and patience to become proficient. it does not matter what profession or field of endeavor in which you work. to be clear and concise is to respect the reader’s time and position.

more: 6 types of non-listeners | etiquette never goes out of style | make news, not noise | have a real-life conversation | exchanging knowledge has no downside | take that extra breath with email | effective communications in the age of covid | profit is not a mission
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

if you advise businesses, besides the guidance you impart, your most valuable product can be a memo, letter or a report. your report is the only tangible product the client will receive in return for paying your fee. it serves as a historical record of the effort you put forth. it can mask or reveal the quality of the fact-finding or analysis you conducted simply based on how clearly you communicated your information.
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trust: one building block of success

businesspeople discussing chartsremote work and “rightsizing” make it more important than ever.

by steven e. sacks
the new fundamentals

people are so busy these days, juggling meetings, projects, conference calls, performance reviews and a whole slew of other responsibilities. each of these activities has a level of commitment attached to it. the person who is accountable for completing the tasks promises he or she will follow through. the other party who is requesting the deliverable expects that the promise will be kept.

more: 6 types of non-listeners | etiquette never goes out of style | make news, not noise | take that extra breath with email | effective communications in the age of covid | the new covid-19 workplace: are you prepared?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

how often have we become disappointed that others have failed in their commitments?

a lot.
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6 types of non-listeners

woman on phone ignoring man across tableyou know the phrase: we hear but do we really listen?

by steven e. sacks
the new fundamentals

do you ever find yourself speaking to someone and notice that they are battling you and their iphone? a quick glance here, a one- or two-word text response there. unfortunately, it is the new normal – whether in business or in our personal lives.

more: etiquette never goes out of style | make your presentations memorable | have a real-life conversation | is your message open to interpretation? | trust is a key organizational ingredientreal influence vs. immediate gratification
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

those of us who encountered different forms of technology tools and platforms during the second half of our careers still believe that effective interpersonal communication still counts for something. of course, in this era of uncivil discourse, speaking over one another has, too, become the new normal.
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etiquette never goes out of style

laughing businesswoman talking on the phone in office in front of four monitorswhen in doubt, take the high road.

by steven e. sacks
the new fundamentals

it really does not matter what type of work environment you work in. a modicum of etiquette and common courtesy should be constantly exhibited and practiced. anyone or any organization that wants to succeed in general and compete in specific markets needs to understand and follow the protocols of proper behavior.

more: make your presentations memorable | listening: how a conversation works | exchanging knowledge has no downside | political correctness or just common courtesy? | syncing up for the covid era | confronting leadership: not such a bad thing
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

your superiors, colleagues, staff and outside parties will respond more positively if they believe they have been treated civilly and with respect. reciprocal referrals and other mutual arrangements are easily carried out when both parties believe they have been properly accorded deference and courtesy. i have found that those who believe they were treated unfairly may not say anything, but they will never conduct business with the individual(s) who offended them.
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make your presentations memorable

drawing of man giving presentationthere’s more to engagement than not reading your slides.

by steven e. sacks
the new fundamentals

how many times have you heard the aphorism about presentations: “tell them what you are going to say, say it, and then tell them what you told them”? also, “know your audience” is another adage.

more: listening: how a conversation works | make news, not noise | take that extra breath with email | effective communications in the age of covid | the new covid-19 workplace: are you prepared? | does your firm’s board know its role? | are executive performance reviews dangerous? | there is no leadership without integrity | influence, don’t manipulate
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

simple enough, yes? then why is it that within 60 to 90 seconds’ time, the presenter has you looking at your mobile device or taking a cat nap?
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your competition isn’t who you think it is

david bergstein: traditional accounting firms face an onslaught from self-styled advisors, coaches, and business managers.

^ click to play video

with steven sacks
the new fundamentals: practical guidance for today’s accounting firms

the perfect storm of emerging technologies, a competitive shakeout in accounting, and covid-fueled change is creating a new range of challenges for accounting firms, says cpa david bergstein, long a force for innovation in the profession.

the good news is: there are more opportunities than challenges. but you need to move fast. the window of opportunity won’t last forever.

more: make news, not noise | have a real-life conversation | is your message open to interpretation? | why proper communication is critical | how to create effective internal communications | trust is a key organizational ingredient | real influence vs. immediate gratification | 4 ways to boost job satisfaction
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

“the world is changing,” says bergstein, now an independent cpa and tech advisor, who was most recently the profession’s leading “cloud evangelist” for intuit. “cpas are leaning more and more into technology to do what i’ll call the back-office work. so advisory services are coming to the forefront.”

pointedly, bergstein notes that non-cpa firms are challenging the cpa business by taking advantage of the newest technologies and offering advisory services. “people are calling themselves business coaches, business managers, strategic advisors. there’s no licensure required to do that. what those people are doing is utilizing the technology to put the books together. they’re not offering audited financial statements.”

 > click to play podcast

listening: how a conversation works

man in business suit listening attentively to coworkerit’s the best way to create a sense of trust.

by steven e. sacks
the new fundamentals

you have probably heard the aphorism, “god gave you two ears and one mouth, so you should be listening twice as much as speaking.”

more: make news, not noise | have a real-life conversation | is your message open to interpretation? | why proper communication is critical | how to create effective internal communications | trust is a key organizational ingredient | real influence vs. immediate gratification | 4 ways to boost job satisfaction
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

it, therefore, stands to reason that if you intend to listen, you should know how to manage a conversation. one of the quickest ways to create an obstacle to a two-way conversation is beginning a sentence with words that will elicit only a “yes,” “no” or “i don’t know.”
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make news, not noise

how to convince journalists to share your message.

“either write something worth reading or do something worth writing about.” – benjamin franklin

by steven e. sacks
the new fundamentals

we are constantly frustrated by how much email enters our inbox daily.

more: have a real-life conversation | exchanging knowledge has no downside | political correctness or just common courtesy? | syncing up for the covid era | profit is not a mission | confronting leadership: not such a bad thing | new opportunities for a ‘new normal’ | is trust elusive?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

but think about reporters and editors; they will receive hundreds of news releases every day.

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have a real-life conversation

two masked people in a line outside a shopthink about where authenticity begins.

by steven e. sacks
the new fundamentals

making memorable presentations requires being authentic. the noun version, authenticity, is something we pine for these days. whether from our political leaders, bosses, colleagues or friends, authenticity, like reputation, is an important attribute to have.

more: exchanging knowledge has no downside | take that extra breath with email | effective communications in the age of covid | the new covid-19 workplace: are you prepared? | there is no leadership without integrity | influence, don’t manipulate | getting and keeping the best: the struggle continues | knowledge maintenance: gaining employee buy-in
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

how we communicate in the workplace or in social settings is influenced by constant rings of email notifications or texts. there is a compulsion on both sides for rapid responses, which does not allow for the careful exchange of ideas or answers.
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