9 ways to boost your value (and your fees)

red "quality guarantee" stamp with wooden stampercan you leave behind a toy? a cheat sheet?

by sandi smith leyva
the accountant’s accelerator

want to charge more for your services? one way is to offer clients more value. your fees and your value to the client should go hand in hand.

here are nine ideas to increase your value to your clients:

1. offer a guarantee.

you might feel like offering a guarantee is taking on a lot more risk than you’d like to, but this is a myth. when you offer a guarantee, you help to lower the perceived risk your client feels they might have when deciding to do business with you. this greatly increases the number of clients who will take that chance, even if they don’t know you very well yet. the surprising truth is that very few people will take the time to ask for a refund, making the increased sales far more valuable than the few returns you’ll need to process, if any.

more on small-firm growth strategies: 3 ways to get to ‘yes’ with prospects | 5 cures for the summertime blues | design your business around your strengths | two daily rituals: focus and measure | 5 cool ways to streamline data sharing | 3 tips for following up with prospects | 5 ways a deadline can help close a deal | 7 ways to get new revenue from old clients | 9 ways to increase sales through ‘power networking’ | 3 ways to test your revenue forecast | whip out the wow factor for clients | if you’re a ‘best-kept secret’ cut it out! | take advantage of 4 key marketing strategies

set limits, qualifications and perhaps money on your guarantee, such as time frames, restocking fees and requiring products to be mailed back in good condition. that way, you reduce your risk of running into the few people who will take unfair advantage of the system.

2. offer affinity discounts. read more →

3 ways to get to ‘yes’ with prospects

woman staring at watch in waiting areabonus checklists: checking first impressions, reducing risk, putting a face on your practice.

by sandi smith leyva
the accountant’s accelerator

change is hard on all of us, and there’s no exception when it comes to new customers taking a first step to do business with you.

the question is, how can you make it easier for clients to get through that change so that they will do business with you?

more on small-firm growth strategies: 5 cures for the summertime blues | design your business around your strengths | two daily rituals: focus and measure | 5 cool ways to streamline data sharing | how to calculate your ‘opportunity number’ | 5 things you know that clients don’t | 8 must-haves for a prospect kit | how to work the same hours and make more money | take advantage of 4 key marketing strategies  | four ways to stop leaving money on the table

the key is to be as approachable as possible, and here are some tips to do that. read more →

5 cures for the summertime blues

sad businessman sitting at desk outdoors and looking straight aheadshift some of the heavy lifting to your lighter months.

by sandi smith leyva
the accountant’s accelerator

for some of you, summer can be a slow time in your business. if you do taxes, all the action is during busy season and in september if you have a lot of extensions. if you’re a bookkeeper, your busiest month is january. and if you do software consulting or training, it slows down in july and august.

more on small-firm growth strategies: design your business around your strengths | two daily rituals: focus and measure | 5 cool ways to streamline data sharing | how to calculate your ‘opportunity number’ | 9 ways accountants throw away profits | 7 ways to get new revenue from old clients | 9 ways to increase sales through ‘power networking’ | 3 ways to test your revenue forecast | how to work the same hours and make more money | if you’re a ‘best-kept secret’ cut it out!

if you have a good relationship with your clients, you might be able to move some of your busy season work to off season. and if you have clients who are ready to take advantage of new technologies, there are lots of opportunities in the cloud. here are five quick ideas to stir up some revenue in the slower summer months. read more →

design your business around your strengths

young businesswoman painting strategythe 24 strengths all humans have – and how to make your top strengths work for you.

by sandi smith leyva
the accountant’s accelerator

most of us have an idea about what our character strengths are.

more on small-firm growth strategies: 5 cool ways to streamline data sharing | how to calculate your ‘opportunity number’ | 3 tips for following up with prospects | if you don’t develop your business, who will? | draw new clients in like a magnet | 3 ways to test your revenue forecast | how to work the same hours and make more money | if you’re a ‘best-kept secret’ cut it out! | 5 ways to turn a tough day into a great one | four ways to stop leaving money on the table

a few years back, a scientist named christopher peterson developed a global list of 24 strengths that all humans have.

these break down into the following six major categories: read more →

two daily rituals: focus and measure

calm balanced businessman sitting outdoors on bench in yoga lotus pose meditating, with office building and blue sky in backgroundbonus checklists: 6 sample questions and 10 sample metrics.

by sandi smith leyva
the accountant’s accelerator

there’s something special about the word ritual. it sounds sacred, like you wouldn’t dare break it.

more on small-firm growth strategies: 5 cool ways to streamline data sharing | how to calculate your ‘opportunity number’ | 9 ways accountants throw away profits | 5 ways a deadline can help close a deal | 7 ways to get new revenue from old clients | 3 ways to test your revenue forecast | how to work the same hours and make more money | if you’re a ‘best-kept secret’ cut it out!

it sounds a little mysterious, as if there’s a component you can’t quite control. and it sounds colorful, like something full of character that you would never get bored of.

read more →

5 cool ways to streamline data sharing

businessman using internet on smartphone and laptopclients and stakeholders benefit, and so do you.

by sandi smith leyva
the accountant’s accelerator

do you ever get any of the following questions from clients or co-workers?

  • i can’t find your email.
  • i accidentally deleted what you just sent me.
  • my computer crashed and i lost everything. (and i want you to take up your precious time to help me recreate everything you’ve ever sent me.)
  • i lost my tax return and i need it in the next five seconds.

more on small-firm growth strategies: 9 ways accountants throw away profits | 5 ways a deadline can help close a deal | 7 ways to get new revenue from old clients | 5 things you know that clients don’t | 3 ways to test your revenue forecast | how to work the same hours and make more money | take advantage of 4 key marketing strategies | four ways to stop leaving money on the table

these requests can get downright annoying. and they can be expensive, too. knowledge workers spend anywhere from 15 to 35 percent of their time searching for information. executives waste six weeks per year searching for lost documents. read more →

how to calculate your ‘opportunity number’

money on one side of scales, watches on otherbonus checklist: 6 steps to get you there.

by sandi smith leyva
the accountant’s accelerator

every week, do you get wonderful, exciting calls from new clients who want to use your services? you might want to talk with every one of them to get the sale. the problem is, if you do, you’re likely to go bankrupt. let me explain.

more on small-firm growth strategies: 3 tips for following up with prospects | 9 ways accountants throw away profits | 5 ways a deadline can help close a deal | 7 ways to get new revenue from old clients | 9 ways to increase sales through ‘power networking’ | 3 ways to test your revenue forecast | 8 must-haves for a prospect kit | how to work the same hours and make more money | if you’re a ‘best-kept secret’ cut it out! | take advantage of 4 key marketing strategies  | four ways to stop leaving money on the table

each of us has 24 hours in one day. most of us have annual revenue goals. a few of us have monthly, weekly, daily or even hourly revenue goals. hopefully you know what your revenue goal is. (if not, you should!) if you don’t pull in that level of revenue for the week or month, then you’ve missed your plan.

let’s say you want to generate $1 million in sales for the year. on average, you need to pull in $20,000 a week. that’s $4,000 a day.

read more →

3 tips for following up with prospects

businesswoman talking on phoneit’s the key to 98 percent of your sales.

by sandi smith leyva

it seems there are hundreds of questions swirling around how to follow up with prospects.

more on small-firm growth strategies: 5 ways a deadline can help close a deal | if you don’t develop your business, who will? | 7 ways to get new revenue from old clients | draw new clients in like a magnet | 11 ways to add value for clients | 9 ways to increase sales through ‘power networking’ | 5 things you know that clients don’t | 3 ways to test your revenue forecast | 8 must-haves for a prospect kit | whip out the wow factor for clients | how to work the same hours and make more money

the raw truth is that very few people follow up at all. on average, only 2 percent of people buy on the first contact with a vendor.

so if you’re not following up, you’re walking away from 98 percent of your sales.

here are my tips to maximize sales and take the pain out of following up: read more →

9 ways accountants throw away profits

$50 bills in a wastebasketchecklist, plus how to fix your billing habits to compensate.

by sandi smith leyva
the accountant’s accelerator

a critical measure for accountants – whether they bill either by the hour or a fixed price – is the amount they bill clients each month. as anxious as many accountants are to raise their revenues, their daily activity often sabotages that goal with the same common billing mistakes.

more on small-firm growth strategies: 5 ways a deadline can help close a deal | if you don’t develop your business, who will? | 7 ways to get new revenue from old clients | draw new clients in like a magnet | 11 ways to add value for clients | 5 things you know that clients don’t | 3 ways to test your revenue forecast | how to work the same hours and make more money | if you’re a ‘best-kept secret’ cut it out!

here’s a checklist so you can compare your behavior with the list. i’ll give some tips on how to break the bad habit, and the rest will be up to you.

read more →

5 ways a deadline can help close a deal

hourglass on money backgroundit might be just the push a client needs.

by sandi smith leyva
the accountant’s accelerator

in the accounting profession, there are a ton of deadlines. month-end, quarter-end and year-end. payroll taxes, sales taxes and corporate taxes. and extension deadlines, filing deadlines and payment deadlines, to name just a few.

more on small-firm growth strategies: mindset is key to marketing | become a millionaire in 3 steps | when your business card works against you | 10 ways to ruin a website | 4 steps to weather any economic storm | want to be stress-free? use your strengths | ‘time problems’ don’t exist | could you use more energy this tax season? | 15 items for your ‘business bucket list’ | 3 ways to plug your firm’s money leaks

read more →

mindset is key to marketing

smiling businesswomaneven after years of experience, confidence may not come easy.

by sandi smith leyva
the accountant’s accelerator

in school, during both my undergraduate courses and my mba classes, i took marketing 101, or something close to that. i learned the four p’s: product, price, place and promotion. i aced the class.

more on small-firm growth strategies: when your business card works against you | 10 ways to ruin a website | 4 steps to weather any economic storm | want to be stress-free? use your strengths | ‘time problems’ don’t exist | could you use more energy this tax season? | 15 items for your ‘business bucket list’ | 3 ways to plug your firm’s money leaks

read more →

become a millionaire in 3 steps

woman's hand pointing to three numbers for success stepsdump “nonprofit” tasks and focus on the high-value ones.

by sandi smith leyva
the accountant’s accelerator

let’s do the math. to earn a million dollars in a year, you have to bring in $83,333 per month. assuming you bill hourly and work for the standard 1,000 billable hours per year, you need to charge $1,000 per hour. if you want to make $5 million in one year, you will need to charge $5,000 per hour.

more on small-firm growth strategies: when your business card works against you | 10 ways to ruin a website | 4 steps to weather any economic storm | want to be stress-free? use your strengths | ‘time problems’ don’t exist | could you use more energy this tax season? | 15 items for your ‘business bucket list’ | 3 ways to plug your firm’s money leaks

read more →

if you don’t develop your business, who will?

businessman working on laptop with wall of symbols scribbled behind him5 mistakes to avoid when seeking new clients.

by sandi smith leyva
the accountant’s accelerator

if you’re a sole practitioner or small-firm operator, you’re probably very good at what you do – or you wouldn’t be in business today. but when it comes to marketing and selling yourself, well, many of us didn’t voluntarily sign up for that part.

more on small-firm growth strategies: when your business card works against you | 10 ways to ruin a website | 4 steps to weather any economic storm | want to be stress-free? use your strengths | ‘time problems’ don’t exist | could you use more energy this tax season? | 15 items for your ‘business bucket list’ | 3 ways to plug your firm’s money leaks

as a matter of fact, some of us are resisting – kicking and screaming – marketing ourselves. so no wonder, for some of us, business is slow or not growing at the rate we’d like.

read more →