why millennials are the answer

millennial clients will make your firm smarter, faster, and more profitable.

by frank stitely
the relentless cpa

do you know why millennials can’t buy houses?

  • avocado toast is expensive.

more: why small firms can win the talent wars | the fool in the room | the 3 biggest tech failures of accounting firms | 7 steps to effective project management | wip-ing clients into shape | how to be the chief communicator | how to teach reviewing and time management | 4 steps to take before next tax season
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

how many millennials does it take to change a light bulb?

  • none. they accept it for what it is.

why do millennials always type in lower case?

  • they reject capitalism.

what is a millennial’s favorite fragrance?

  • scents of entitlement.

buy me a craft beer, and i’ll tell you a half dozen more. now, after all of the above, i’m about to tell you why you need millennials as clients and how they increase the efficiency of your firm.

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why small firms can win the talent wars

seven keys to beating the staffing shortage.//www.g005e.com/2020/09/18/better-talent-drives-better-results/

by frank stitely
the relentless cpa

the following story brought tears to my eyes while i sat in a barbados resort drinking some alcohol concoction. was it the alcohol talking or the happy ending where i got a profit distribution check? maybe a little of both.

more: the fool in the room | calculating and cutting turnaround time | debunking the demise of the cpa firm | how many tax preparers do you need? | how to teach reviewing and time management | 3 tips for handling rookie tax preparers | some uncommon advice on hiring full-time staff | what goes into a client project?
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

the afternoon before i left for beautiful barbados, the partner group of our outsourced accounting practice met for a state of the practice meeting conducted by our director of outsourced accounting.
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the fool in the room

which employee is most valuable? you might be surprised.

by frank stitely
the relentless cpa

we have been heavily in the numbers so far. let’s take a break from that to discuss a factor that, while not heavily numeric, plays a big factor in managing wip – employee productivity. because capacity is the denominator in the lean six sigma equation, and employee productivity is a big factor in capacity, employee productivity becomes a big factor in determining turnaround time.

more: calculating and cutting turnaround time | there are no easy answers | how to thrive as a 21st-century firm | farm-aid for accountants? | whittle down wip | the tax practice traffic cop | how to coach your staff | how to create good managers
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

first, let’s dismiss from the room all the consultants, who tell us that time tracking and productivity metrics don’t matter. for the most part, these consultants have never managed or owned cpa firms. rarely have they worked in firms for any length of time.
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calculating and cutting turnaround time

time is money : clock hands on $100 billsalso known as the laziness equation.

by frank stitely
the relentless cpa

one of the funniest parts of launching clarity practice management has been watching my business partner, peter daniel, learn about the business acumen of cpas and accountants. peter and i founded clarity as a collaboration between a cpa firm client (peter) and a cpa firm (me.). he knew what he wanted from a client perspective, and i knew what we wanted as a cpa firm.

more: there are no easy answers | the 3 biggest tech failures of accounting firms | 7 steps to effective project management | wip-ing clients into shape | maximize your role as visionary | the land mines in tax returns | give your people the resources they need
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

peter owns a software development company and believes in the rational decision-making model for businesses. the rational decision-making model is totally irrelevant to the way most cpas and accountants run their practices. for instance, consider this interchange between peter and a practitioner at our clarity booth during a trade show.
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there are no easy answers

scrambled thoughts enter man's head, straightened ones come outbut we still can make more money, have happier clients and lead saner lives.

by frank stitely
the relentless cpa

i’m back. since writing the “relentless cpa – the new 21st century system for driving success at tax and accounting firms,” i have spoken to dozens of cpas and accountants, been called a dozen names (some of them deserved), and received a few death threats.

more: the 3 biggest tech failures of accounting firms | debunking the demise of the cpa firm | how many tax preparers do you need? | how to be the chief communicator | how to teach reviewing and time management | 4 steps to take before next tax season | some uncommon advice on hiring full-time staff
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

actually, the death threats came from my wife, who said she’d kill me if i said “yes” to any new projects. she watches lots of crime shows, so the fbi regarded her threats as serious. i am writing this to buy a bulletproof vest for when she gets out of jail. thank you for your contribution to saving my life.
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clarity practice management releases updated software

saas-based practice management software for accounting and tax firms now at version 12.0.

chantilly, virginia – clarity practice management, llc today announced the release of version 12.0. the new version includes new functionality including:

1. recurring projects that can be created from:

  • project types
  • project templates
  • existing projects

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the 3 biggest tech failures of accounting firms

stop waiting for the one solution that will solve all your problems.

by frank stitely
the relentless cpa

technology is a constant challenge for accounting firms.

more: debunking the demise of the cpa firm | how to thrive as a 21st-century firm | farm-aid for accountants? | whittle down wip | the tax practice traffic cop
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

we’re learning to get a lot right, but there still are some things that firms get wrong on a regular basis.

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debunking the demise of the cpa firm

ai and blockchain aren’t replacing us.

by frank stitely
the relentless cpa

industry pundits subject us to a nonstop barrage of predictions that cpa firms will cease to exist very shortly. you know how much i love our industry pundits, who have never worked a day in a cpa firm. i dislike the ones who have not worked in cpa firms in the last 20 years only slightly less. their predictions are total and utter nonsense.

more: how to thrive as a 21st-century firm | 7 steps to effective project management | wip-ing clients into shape | managing people: the heart of effective project management | beware the leeches and consultants
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

i see two main types of doomsday predictions from our pundit buddies. first, they tell us that artificial intelligence will replace us. next, if ai doesn’t get us, blockchain will.
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how to thrive as a 21st-century firm

computer monitors morph into chain links“professional staff without higher-level skills will be out of the business.”

by frank stitely
the relentless cpa

if you believe accounting industry pundits, artificial intelligence and blockchain will decimate accounting firms the way an asteroid killed off the dinosaurs. but paleontologists don’t think dinosaurs really went extinct. they survived as today’s birds. in the next 10 years, or sooner, accounting and tax firms will evolve from offices full of employees dutifully typing data into workstations to organizers of terabytes of accounting data for our clients.

more: 7 steps to effective project management | how many tax preparers do you need? | how the annual tax meeting died | how to be the chief communicator | 4 steps to take before next tax season
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

the pundits are wrong about our extinction. effective project management will prepare your firm to thrive in the 21st century. i’ll take you there in a bit of a roundabout way via the coming of blockchain to the irs.
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7 steps to effective project management

three happy businesspeople looking at laptoptwo bad things will happen immediately. but they can be fixed.

by frank stitely
the relentless cpa

if you’re older than 50, you’ll remember this old skit from the tv variety series called “hee haw.”

more: how many tax preparers do you need? | farm-aid for accountants? | whittle down wip | the tax practice traffic cop | how to coach your staff
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

patient: “doc, it hurts when i do this.”

doc: “then stop doing that.”
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how many tax preparers do you need?

stacks of papers on the corner of a deskalso: why error tracking is vital.

by frank stitely
the relentless cpa

we’ve discussed planning for tax season in terms of how many full- and part-time preparers you need. now, let’s discuss this in terms of capacity and turnaround time. let’s ask why we should ever hire additional tax preparers at all, because hiring additional people only costs more money.

more: farm-aid for accountants? | wip-ing clients into shape | maximize your role as visionary | the land mines in tax returns | give your people the resources they need
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

we’ll start with a really ridiculous example and then get realistic.
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farm-aid for accountants?


rain on the keyboard, blood on the mouse: changes in the accounting business recall the plight of the small farmer in the 1980s.

by frank stitely
the relentless cpa

john mellencamp’s hit song, “rain on the scarecrow” chronicle the decline of the small american farmer in the 1980s.  farmers faced economic devastation caused by new technology and emerging international competitors.

more by frank stitely: wip-ing clients into shape |  how the annual tax meeting died  |  whittle down wip | maximize your role as visionary | the land mines in tax returns | give your people the resources they need | 4 tips for managing advanced preparers | the right way to assign staff projects | workflow for dummies | how effective project management makes your life easier
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

expensive new machinery and international competition transformed farming from a sleepy vocation handed down between generations to international global commerce driven by technology and sophisticated business metrics.  farming became a real business.

small farms disappeared as expensive machinery demanded economies of scale that could create a sufficient return on capital investment.  international competition lowered prices to where new technology was required to compete with lower-cost international labor.

farmers needed to raise the level of planning beyond pushing seeds into the ground and waiting for favorable weather.  they began to pay attention to detailed yield metrics and weather patterns, planning irrigation to effectively use natural rain patterns.  they used monte carlo simulations to plan which crops to plant and sell.

the ones who didn’t change went bankrupt or sold and retired.  musicians held a concert, farm aid, to call attention to the farmer’s plight.

driving to work this morning, i realized that changes in the cpa industry parallel the plight of the small farmer in the 1980s.

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wip-ing clients into shape

//www.g005e.com/2019/09/18/wip-ing-clients-into-shapepresent draft tax returns for their approval.

by frank stitely
the relentless cpa

poor scheduling isn’t the only way wip gets out of control. clients cause wip to grow by not answering questions or approving drafts on a timely basis.

more: how the annual tax meeting died | whittle down wip | the tax practice traffic cop | how to coach your staff | how to create good managers
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

do you think you can’t control client behavior? think again.
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