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by ed mendlowitz
call me before you do anything: the art of accounting
recently i was asked if i could provide some reasons for my success.
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this gave me an opportunity to think about it and i came up with a list of 10 reasons that i am presenting here. i hope you take away some ideas from this. if you have your own list, i would appreciate it if you would share it with me.
1. exceptional client service: making myself user friendly by anticipating clients’ concerns and trying to deal with them before the client brings them up. i try to put myself in my client’s shoes to see what they want.
2. being prepared: never wanting to be unprepared for a meeting.
3. continuous learning: desire to learn new things and seeking out what’s new.
4. learning from others: listening, recognizing and grabbing ideas presented by others.
5. giving and paying back: desire to give back and pay back by sharing with colleagues. i learned and grew from others who helped me without any underlying motive, and by helping others i am paying them back. i had great role models and was fortunate and grateful for that. i also try to have everyone i interact with learn something from me, and i eagerly look for opportunities to mentor younger colleagues.
6. doing great work: i try to always do great work. what i do is not specifically client-driven, but by my ego that causes me to try to excel in whatever i do.
7. following the rules: cutting corners is not a sustainable strategy. but i also try to use whatever i can to help my clients within the established structure. when the rules don’t work, i try to change them, if possible. and be completely honest at all times.
8. not kicking aside opportunities: i always tried to take advantage of opportunities that came my way.
9. smart and nice people: i surrounded myself with great, smart and nice people. life is too short to do otherwise.
10. a supportive family: my parents showed me what kind of person i could become. my wife ronnie helped me become that person with her great loving support.