buyers name 20 big merger turnoffs

trying to merge? make sure your firm isn’t guilty of any of these.

by marc rosenberg
the rosenberg practice management library

merger talks hitting a bump in the road? is a potential buyer losing interest?

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here’s a list of obstacles buyers have cited. not every buyer will consider each one of these issues a turnoff. think of this as a universal checklist.

  1. stickiness of the seller’s clients. clients may be overly attached to one of seller’s partners. buyers buy firms with clients that will stay.
  2. too many standalone 1040s and writeup work and not enough business clients.
  3. seller has an equity partner who really is not a partner; no origination or leadership. works like staff.
  4. seller with income in the stratosphere (usually a solo) who is unwilling to take a pay cut; seller doesn’t understand that he/she can’t make the same income in the buyer’s overhead structure.
  5. seller’s staff is weak; low billable hours, low competence, too old, no upward potential.
  6. if seller’s staff does not have partner potential, they should at least have good client relationships and engagement experience.
  7. seller not a good strategic fit. buyers want sellers with the potential and desire to cross-sell their ancillary services. buyers are most interested in sellers with specific areas of expertise and least interested in sellers with the same generalist practice they already have.
  8. seller wants to work way past retirement age. buyers don’t like old guys hanging on.
  9. work quality gap between seller and buyer too wide. seller’s clients won’t be profitable conforming to the buyer’s work standards.
  10. seller wants ridiculous terms re: sales multiple, high down payment, etc. too many “must-haves.”
  11. seller has too many partners; buyers reluctant to make all sellers’ partners an equity partner.
  12. seller provides wealth management services but won’t change their broker-dealer to the buyers’. or, seller does not provide wealth management.
  13. seller is retirement-minded, wants out too quickly to properly transition clients. staff too weak.
  14. seller who is slow in responding to buyer’s efforts to move the merger along.
  15. seller office lease has too many years left.
  16. seller has key people who won’t stay or has problem partners whom seller wants buyer to “fix.”
  17. seller woefully behind on technology. will learning curve be too steep?
  18. low billing rates. low realization. low-level clients. concerns over compatibility between buyer and seller.
  19. seller has lots of bank debt, almost always because of partners overpaying themselves. seller often wants buyer to take on the debt, which will never happen.
  20. seller has one or more branch offices that are not successful.