three leading indicators for your firm to move toward.
by samantha mansfield
the saying, “we manage what we measure” is a phrase we have heard many times, but how often do we reflect on the way we manage those measurements?
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we use measurements and metrics daily in our personal and professional lives to achieve results. we use them to track progress and success, but what we may not realize is how much these measures influence our behaviors. as much as metrics can foster positive actions, they can also create bad ones, or even bad habits.
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