avoid the dreaded “what’s the status of” questions.
by frank stitely
the relentless cpa
let’s discuss two training issues in detail: teaching time management and teaching review skills.
the biggest training gift that you can give your staff is time management training. you may want to offer formal training, but i have never found one that was really specific to cpa firms and the daily challenges we face.
more by frank stitely
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two time-management skills are at the heart of what cpa firms do. first, teach your staff task switching. by that i mean they shouldn’t get locked in on one type of task to the exclusion of others.
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