eliminate bottlenecks by asking better questions.
by frank stitely
the relentless cpa
a project hung up in process is one where there is a disagreement between people involved in a project as to the status. for example, a client thinks he has answered your tax return questions, while you believe he has not. another example is when a tax return preparer believes a return is ready for review while the reviewer does not believe it’s ready.
more: use humor to get tax documents in early
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the result of a hung-up project is a dead project – one that’s not moving to completion.
if a tax return gets hung up, eventually your client calls you, and you get to waste time determining why the project stopped moving. this increases work in progress (wip), which increases turnaround time.
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