fifteen common ways that firms do it.
by marc rosenberg
cpa firm staff: managing your #1 asset
“i could live two months on one compliment alone.” – mark twain
suppose you ask staff (or partners, for that matter), “how important is it for the firm or your boss to recognize your accomplishments and efforts?” a knee-jerk response may be this: “it’s nice but not that important. i’m self-motivated and don’t need others to tell me when i do something good.”
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we usually regard these responses as somewhat defensive because everyone wants recognition. it’s a fundamental human need.
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