bissett bullet: make it personal

today’s bissett bullet: “your clients are people, too. what could you solve for them in their personal lives?”

by martin bissett

how well do you know your clients? you could probably tell me all about their business ambitions, but what are their personal goals? what would it mean to them to buy their “forever home” in an area they felt safe in or send their child who is struggling academically to the private school they don’t think they can afford? if you could show them how that was within reach, what would that mean for their perception of the firm and what they tell others about you?

today’s to-do:

pick up the phone. choose three clients from your list and have a conversation with them. if you identify a problem that they face or a “want” that they have, give some thought to how you could help them to solve or achieve that and allow time during your next meeting with them to discuss it.

see more bissett bullets here

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introducing never mind the bullets

introducing “never mind the bullets,” an easy digital digest of the book of the same name written by martin bissett, bringing you 366 days of motivation and insight for growing your firm the proven way.

what’s included in “never mind the bullets” digital?

with a “to do” for each day of the year, the topics covered by martin’s daily teachings are:

proof creating
proactivity mindset
pipeline building
pricing process
progress making
profitability increase
personal brand establishing
purpose articulation

for 366 days, you will receive a daily email with an insight that comes with an in-depth explanation and an immediately implementable “to do” for every day of the year.

in addition to the “never mind the bullets” daily email, you will receive the following:

a monthly digest email that will give you tips for your practice and accounting practice insights and
bonus video content to take a deeper dive into a range of topics, including pricing, pipeline and practice growth

what you will learn

you will learn how to quickly increase your credibility in the marketplace, get clarity on your message, build your pipeline, construct your marketing program, become confident in your pricing and learn from the mistakes and successes taken from martin’s 25-year career working with over 1800 accounting firms from around the world.

posted on september 12, 2024

martin bissett

about the author

never mind the bullets digital daily | learn more.

martin bissett is the author of

never mind the bullets, the 366-day year-long daily email subscription providing guidance and inspiration for practicing professionals. | learn more
winning your first client,
passport to partnership, and
meet your new best client

shop the martin bissett practice growth collection

he is the founder of the upward spiral partnership ltd., the uk-based consulting firm that specializes in the implementation of professional selling and leadership skills in the next generation of accounting professionals.

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previously, martin served ten years on the board of directors of the uk’s leading provider of high-quality new business appointments for accountancy firms. there, he held the responsibility for the nurture and organic growth of the organization’s new client base, including six of the uk’s top 30 firms of accountants.

martin became fascinated by the apparent juxtaposition of partners not vocalizing what they were looking for in terms of an accomplished skill set from their potential future partners and their managers not asking to discover what that skill set included, despite wanting to reach that very position. in a profession with a supposed “succession crisis” on the horizon, this apparent stand-off struck him as curious.

this has led upward spiral partnership to personally interview several hundred partners and managers in the us and uk to learn what partners are looking for and how the managers see their own future in the firm. there are, of course, firms that have addressed this issue already, and their initiatives have also been captured.

the results of the research, including both the consensus and the exceptions to the general opinion, is called “passport to partnership.” this study provides the highlights of each factor that the majority of partners interviewed use as their criteria when evaluating whether someone in their organization can make it to the top.

as a result of the combination of his experience, intellectual property, and this proprietary research, martin now consults with accounting firms in the uk, europe, and the usa to support them in their transition through to the next stage of their development and growth.

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