today’s bissett bullet: “your clients are people, too. what could you solve for them in their personal lives?”
by martin bissett
how well do you know your clients? you could probably tell me all about their business ambitions, but what are their personal goals? what would it mean to them to buy their “forever home” in an area they felt safe in or send their child who is struggling academically to the private school they don’t think they can afford? if you could show them how that was within reach, what would that mean for their perception of the firm and what they tell others about you?
today’s to-do:
pick up the phone. choose three clients from your list and have a conversation with them. if you identify a problem that they face or a “want” that they have, give some thought to how you could help them to solve or achieve that and allow time during your next meeting with them to discuss it.
see more bissett bullets here