cybersecurity exemptions for orgs with less than 5,000 clients

you may be off the hook, but not out of the woods.

by donny shimamoto

management consulting company aon described an exemption for some of the ftc requirements for firms that handle the personal identifiable information (pii) of less than 5,000 consumers.[i]

the safeguards rule provides an exception from certain requirements if the covered financial institution maintains customer information concerning fewer than 5,000 consumers. a consumer is defined in section 314.2(b)(1) of the safeguards rule as “an individual who obtains or has obtained a financial product or service from the financial institution that is used primarily for personal, family, or household purposes, or that individual’s legal representative.”

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essentially if you handle less than 5,000 social security numbers, then it would appear that you can take advantage of this exemption. aon went on to report that if you fall under this exemption, then you do not need to address the following requirements:

  • risk assessment;
  • testing and monitoring of safeguards;
  • staff training;
  • creating a written response plan; and
  • reporting to the institution’s governing body.

in addition, aon said that only the following safeguards are required of firms that fall under this exemption:

  • encryption of data in transit and at rest,
  • multifactor authentication, and
  • secure disposal of information.

many of you are probably relieved to hear of this exemption, and i am glad that you don’t have to meet all of the requirements as well. they are particularly onerous for sole practitioners and very small firms because they don’t have economies of scale.

however, keep in mind that these requirements are the minimum required level of compliance. i still recommend that all tax practitioners:

  • do a simplified risk assessment to ensure you understand your risk posture and potential exposures.
  • do phishing training and testing of themselves and their staff to increase awareness and better prevent a cybersecurity incident.
  • create at least an outline of an incident response plan so that you have an idea of what to do should a cybersecurity incident occur.

these three controls do not cost much to implement and can help to show that you still fulfilled your professional obligation to protect clients’ data in the event of a cybersecurity incident.

[i] https://www.cpai.com/education-resources/my-firm/data-security-risk-management/how-the-ftc-safeguards-rule-may-affect-your-cpa-firm, february 2023