by ed mendlowitz
managing an accounting practice, the complete 2-volume set: 202 questions and answers:
q: i try to respond quickly to my clients’ calls and emails, but now they even call me at home. what can i do about this?
more: how to handle referrals with attorneys | audit reports without doing the work? | ask these 10 questions before adding financial services | 10 reasons clients don’t pay
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a: you told me you have an office and also give your clients your cell number to use. you also told me that you carry a smartphone and told your clients you prefer emails and can respond quicker to them. you also told me you get many compliments on your responsiveness.