52% of firms look outside for it support

“i’ll just handle it myself” is the answer for 28 percent.

the accounting firm operations and technology survey

more than half of accounting firms look outside their walls to solve information technology issues, but that doesn’t mean they all do it the same way.

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more: pandemic changed work for 64% | pandemic? what pandemic? | m&a looms large for 30% of firms | today’s top 3 tech problems: security, client onboarding and workflow | today’s top 3 problems: staffing, workflow and tech
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an external consultant is an answer 30.9 percent of the time, for projects or as needed, with a managed service provider taking on the rest. of respondents who handle things on their own, 80 percent are solo practitioners, while full-time it staff or an it department are 60 percent likely at extra-large firms.
“one of the staff handles it” is most common at medium firms of 11 to 50, where that answer is cited by 12 percent. the percentage is lower – 6.7 – but perhaps more interesting at large firms of 51 to 100, the highest spot for issues being handled by a partner. if you have insights on this or any other aspect of today’s question, please share them in the comments.

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