be open to unexpected opportunities.
by ed mendlowitz
call me before you do anything: the art of accounting
my friend al is a sole practitioner with seven staff members and a thriving audit practice, besides the typical tax and small business tax clients.
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he is getting older, and while he has no plans to retire and is actively trying to grow his practice, he periodically meets with larger firms to see if there is an interest in acquiring his practice when that day comes. by doing this he stumbled on a fantastic business development formula.
a few years ago at his first such meeting he was disappointed to be told his fee structure was way too low to be considered as a merger partner by the larger firm. and then they started referring small audits they could not afford to handle. not wanting to turn down the referral source, they recommended al.
in the four years since his disappointing meeting he was referred seven audits that he now does annually, along with some tax return preparation, consulting and even quickbooks fixup work. he has since met with four other firms with similar results and has added two staff because of the additional work. he also handles not-for-profit organizations and 401(k) and pension plan audits. this is pretty impressive for a one-owner firm.
this is an unintended consequence of his low fee structure for higher-quality work. his quality is there and recognized because one of those larger firms performs his peer review, at a discount too.
sometimes really good things happen to nice people who know how to manage, train, supervise and deliver quality services at reasonable fees, and who see an opportunity and grow from it.
one response to “when good things happen”
frank stitely
great story!