by roman h. kepczyk
quantum of paperless: technology guide & checklist
we’ve said that firms should strive to capture all data in a digital format at its “root” source. this goes for services such as the firm’s fax and voice mail systems as well.
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traditional inbound faxes are usually printed from a fax machine and then hand-delivered to the recipient’s desk. in some cases, this fax image is actually rescanned and emailed to the recipient. while this is a step toward digital delivery, today’s digital fax systems deliver a digital image to the recipient via email, so they can access them within their email.