and the top five ways to win them back.
by 卡塔尔世界杯常规比赛时间
taxpayers are more than twice as likely to use do-it-your-self software to prepare their returns, but they’re also 38 percent less likely to be satisfied when they do, according to a new survey by a tax software vendor.
focused on what pushes consumers towards tax-prep diy software technology solutions, the study of more than 500 taxpayers across the u.s. shows broad opportunities for accounting professionals.
the study, conducted by canopy, also says 55% of accountant clients cite the following top reasons for switching to a diy software solution:
- cost savings
- time savings
- tax situation became less complex
- more deductions found
- better accuracy
meanwhile, 51% of diy software users made the switch from self-service to hiring an accountant, due to:
- tax situation became more complex
- more personalized service
- better accuracy
- more deductions found
- time savings
top five ways accountants can win diy software users:
- provide tax legal advice
- have a deep understanding of personal tax situation
- free or discounted services if audited
- help with investment advice
- partners with additional service providers, such as attorneys, financial advisors, and insurance agents.