having everyone follow the same procedures makes busy season less stressful.
by jassen bowman
tax resolution systems
there is a challenge associated with creating a one-size-fits-all work flow model for a tax office: not everybody operates the same.
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in general, we have identified four basic tax season operational models that appear to be common:
- walk-in service with return prepared right then and there
- by appointment only, with the return often delivered at a second appointment
- drop-off service
- mobile service, in which you go to them