traditional carriers still rule the market.
is video conferencing shoving audio aside among your small business clients?
traditional phone carriers have 32 percent of the market, with online providers such as microsoft next at 24 percent. top considerations are security/compliance and cost.
when small businesses were asked about their plans for buying or upgrading communication and collaboration solutions in the next 12 months, file sharing and storage was the top planned increase at 38 percent, followed by videoconferencing at 33 percent. audio conferencing was of the least concern, at 18 percent.
