survey: portals, text gaining ground for communication

trend watch: firms are communicating less on almost every channel except for text and web portal.

 

q: identify how your firm handles communications with customers
and prospects. (select all that apply.)

 

chart of survey results

survey answers
source: accounting firm operations and technology survey

 

other answers:

  • eblasts
  • sharefile
  • whatsapp

 

more accounting firm operations and technology survey: firms looking inward for it support | quickbooks dominates client accounting | scanner strategy goes hybrid | quickbooks rules internal accounting | ‘presence’ not a priority for cpa firms | tablet use remains low | email hosting done outside office
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