trend watch: indicators show no significant change in real-time availability.
q: does your firm use any software that helps show real-time
availability of employees (e.g. “on the phone” or “idle and
available”), sometimes referred to as presence indicators?
other answers:
- microsoft skype for business
- phone system software and messaging software
- practice cs – thomson reuters (2)
- skype (2)
- slack
- thomson reuters and our phone system
more accounting firm operations and technology survey: security, updates top tech annoyances | tax in the cloud gaining favor | tablet use remains low | remote access use sliding down | cloud usage still spotty | email hosting done outside office | mergers on the mind | hidden risks in document retention practices | accountants shaky on email archive policies | how savvy cpas use the afot survey to make smarter business decisions | keep pace first, change will come (like it or not) | you’re not tech-savvy if you’re not cyber-safe, too | lions and tigers and blockchain and bots, oh my!
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