survey: security, updates top tech annoyances

trend watch: security awareness increased notably and change management continues to be an issue.

 

q: what are the biggest technology issues or annoyances with your
firm? (select three.)

 

chart of survey results

survey answers
source: accounting firm operations and technology survey

other answers:

  • backups, extreme cost of cloud hosting
  • ease of use, lack of intuitive design
  • effective communication
  • frequent cosmetic changes to sas applications – qbo
  • getting all data backed up to the cloud
  • hardware/software performance, slow processing issues
  • having time to learn all capabilities of the technology
  • merger issues
  • required to change windows operating systems
  • setting them up and importing the data then maintaining. takes too much time.
  • slow computers/network
  • technology companies only care about selling product and training and take little time to really understand our firm and needs.
  • unsure
  • user support
  • web portal integration w/ut and ease of use for clients

more accounting firm operations and technology survey: tax in the cloud gaining favor | tablet use remains low | remote access use sliding down | cloud usage still spotty | email hosting done outside office | mergers on the mind | hidden risks in document retention practices | accountants shaky on email archive policies | how savvy cpas use the afot survey to make smarter business decisions | keep pace first, change will come (like it or not) | you’re not tech-savvy if you’re not cyber-safe, too | lions and tigers and blockchain and bots, oh my!
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