11 steps to take.
by jassen bowman
tax resolution systems
unhappy clients are a part of doing business. while we strive to deliver the absolute best customer service, provide excellent value in our services and run a first-class operation, it’s simply impossible to please everybody.
more on tax resolution: the importance of goals and affirmations | use checklists to manage your tax firm | tax resolution staff roles and responsibilities | follow up with leads longer | 5 daily tasks for maximum tax resolution profitability | 4 problems with the tax resolution industry
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the key to properly and professionally addressing client complaints is to not be overtly defensive. adopting a defensive attitude usually just inflames the situation.
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