charts & graphs

survey results: tax software satisfaction ratings

four software companies control more than 90 percent of the tax prep business. but which one has the biggest fans?

by 卡塔尔世界杯常规比赛时间 research

for a more in-depth report, we recommend the tax software report: comparative intelligence for data-driven decision-making.

with only four companies already controlling 90 percent of the professional tax preparation software market, the competition is intense. to be sure, some 9 in 10 accountants can be counted on to renew year after year, giving vendors barely single-digit year-over-year percentage increases in organic revenue growth.

but with the advent of the cloud, evolving client needs, workflow innovations, and an uncertain outlook for a major tax code overhaul, this year could present a singular set of choices for tax professionals – and fresh opportunities for vendors.

four companies dominate the cpa tax software market:

  1. thomson, with ultratax and gosystem;
  2. cch, with prosystem, axcess tax, and atx;
  3. intuit, with lacerte, proseries and turbotax; and
  4. drake

in the rest of this report, based on a survey by the aicpa of its members, we provide additional detail on:

  • tax prep software market share
    • — overall
    • — small firms
    • — mid-size firms
  • likes and dislikes
  • product switching
  • best for a new practice
  • training, technology, and support