with the right approach, you may be able to save the relationship.
unhappy clients won’t tell you they have a problem; they’ll simply move their business elsewhere.
so, if a client gives you a chance to repair a bad situation, take it.
here are a few tips from maribeth kuzmeski, author of “the connectors: how the world’s most successful businesspeople build relationships and win clients for life,” to keep your business relationships from going bad — and rescue those that have started to sour:
to read the full article
