more than staying close to clients.
by robert j. lees, august j. aquila and derek klyhn
a significant application of judgment exhibited by successful managing partners is in their decision to stay close to their own and the firm’s key client relationships.
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we defined “close” in the research as not doing fee-earning work but being more than the review partner. “close” was having serious conversations with key clients about their issues, about what was going on in their markets and being the “go to” person when informed comment was required by external agencies.
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