start by stopping.
stop doing things that undermine accountability, says skip reardon at six disciplines business coaching, “stop overseeing, legislating and micro-managing.”
reardon, a veteran of the accounting business dating back to solomon software, says “accountability is not something you ‘make’ people do – it has to be chosen or accepted by people within your organization. people must ‘buy into’ being accountable and responsible. for many, this is a new, unfamiliar way to work. most importantly: individual purpose and meaning come from assuming responsibility and accepting accountability.”
so, how do you build company-wide accountability?