technical skills alone aren’t enough.
by rick telberg
rarely has leadership-level talent been so important to the cpa profession and yet, perhaps, so difficult to find.
“technical knowledge used to be the only thing a firm really needed,” says rex gatto, a ph.d. in organizational psychology and a personnel consultant to cpa firms.
“but now you have to have somebody who can communicate, mentor and coach,” he says. “someone who knows how to build a team and a succession plan and work with others to make it happen.”