with over 200 responses so far, the trendlines are becoming clear.
[this post was updated july 31, 2008, to include new verbatim responses.]
get the 卡塔尔世界杯常规比赛时间 payroll study 2008: join the survey; get the results.
roughly 46% of cpas are “very satisfied” or “completely satisfied” with their payroll system. but a significant number are not so happy, including 8% who are “not very satisfied.”
even if they’re relatively happy with their payroll system, most cpas (62%) could be looking for a new solution in the next 18 months.
web-based systems are emerging as an increasingly popular option, now garnering overwhelming acceptance. some 32% would be “totally comfortable” doing payroll online.
got payroll? who ya gonna call? the answer is local firms, with 83% of cpas saying the payroll future belongs to local firms. if, that is, they want it.
what do you think? please join the survey and get the results or just leave a comment.
here’s sampling of the comments collected so far in the survey, to the question:
if you could wave a magic wand and change just one thing about your current payroll system, what would it be?
the responses:
- better integration with general ledger
- more payroll clients
- ease of timeclock data into payroll system…
- make it easier to offer direct deposit (initiate ach trx’s)
- ad hoc reporting
- ease of transferability
- that the feds would come up with a universal way for everyone to file all payroll reports online
- generating report
- cost
- much better customer support. the firm handling ours does not understand the needs of employees who have had an error in their checks
- find the right employee to manage the service
- making it easier for payees to access the information about their earnings
- simpler to use
- eliminate intuit charges for direct deposit
- better interface for paperless tax payments and filings for state compliance.
- move to real time processing of transactions and away from batch processing so that i have real time costs analysis
- allocation of salaries/wages across departments
- better knowledge of payroll tax changes.
- have access to hr info
- easier set up of required payments.
- that it works like it is supposed to and when we call for tech support not to get, “no one else has that problem.”
- more effective report generation and data download
- add service bureau software capabilities
- go from manual to web-based.
- manual entry
- flexibility in report writing
- ease of use; profitability
- lower cost
- have a complete systtem that in completely within our general ledger system
- reporting flexibility
- improved customer service
- get rid of it!!!
- make it easier to use
- make it better and easier to use, accumulate data
- making it user friendly
- i would like a dynamic software product that would keep up with changes and handle the complex local taxes in ohio.
- flexibility
- focal point customer service. no gambling by calling 800#.
- more flexibility in handling garnishments
- improve ease of extracting payroll information reports.
- hr manager – she is a pain